Announcement: Spiceworks 4.0 is out!

I would have posted this on Friday last week, but I was way too busy at work!

In any case,I had the privilege of attending a Spiceworks 4.0 web conference on Thursday that went over some of the new features of SW 4.0.

This is certainly VERY exciting news!  I installed 4.0 on friday, and have been loving the smoother interface, and the responsiveness overall.  Nice job guys!

Side note:  I also LOVE the Hitchhiker's Guide to the Galaxy reference in the screenies...


Serve Your Users with the IT User Portal!

Wish you had an intranet to serve your users’ IT needs? The Spiceworks
IT user portal is just that!
  • Customize it with your company’s logo and colors
  • Drag and drop content to format the layout to your
    liking
  • Include info like contact details, maintenance
    schedules & newsfeeds!
  • Add knowledge articles and FAQs


Run the Spiceworks Help Desk with Exchange 2007

Ready for some great news? The Spiceworks help desk now supports
Exchange 2007!
  • Get tickets and send email using your Microsoft 2007
    Exchange server
  • Use Exchange 2007 over protocols like POP or SMTP


Loop In Relevant Parties with cc: on Help Desk Tickets

Working a ticket that requires someone else to be in the loop? Now you
can cc: others on any Spiceworks ticket.
  • Get approvals without drafting a separate approval
    request
  • Make sure your boss knows a touchy topic is being
    addressed


Work Faster with a Streamlined User Interface

Want to work more swiftly in Spiceworks? Our cleaner user interface
makes it easier to find things!
  • See tabs and detail views up top
  • Do common tasks, like creating a ticket in
    one-quick-click
  • See more of your tickets without having to scroll
    down - the new interface is now optimized for higher screen resolutions
  • Follow new cookie crumb trails to help you cruise
    thru Spiceworks


Watch Videos via the Spiceworks TV Widget

Checked out the full line up on Spiceworks TV?
The handy Spiceworks TV widget will make sure Spiceworks videos are a
part of your regularly scheduled program!
  • Watch Spiceworks tutorials, webinars, IT comedy clips
    & more
  • Access Spiceworks videos directly from your dashboard


Manage Spiceworks Updates in Your Subscription Center

Did you know that you can control all the communications you receive
from Spiceworks? The new subscription center allows you to:
  • See and manage all your Spiceworks subscriptions
  • Explore the variety of communications that Spiceworks
    has to offer
    including product & company updates, partner offers, survey
    opportunities & more
  • Opt to receive a daily or weekly email summary of the
    Spiceworks Community posts that you care about most
…and remember, when you opt to receive these emails, you're doing your
part to help keep Spiceworks free!


See Your Set Up with Network MapBETA

Want to see a visual layout of all your network elements and how they
inter-relate...Spiceworks network mapBETA makes
it possible for select layer 3 devices!
  • See how your devices are connected
  • View how much bandwidth each of them is consuming
  • Identify users consuming the bulk of your bandwidth
    in network “hotspots”


Triage Windows Events with ID Collaboration

Wondering what to do about a particular Windows event you came across
in your logs? Now Spiceworks has Windows
Event logs
!
  • Includes a “look up” link that takes you directly to
    a description of the issue
  • Connects you to all other Spiceworks users who have
    dealt with that ID before


Tweet from Spiceworks with Twitter Integration

Tweet much? Now you can “tweet” from Spiceworks using our new Twitter
Integration!
  • Tell the Spiceworks Community what you're doing while
    you’re doing IT
  • “cc: Twitter” to update your Twitter account directly
    from Spiceworks
  • Have a Spiceworks ‘swoosh’ appear next to your tweets
    to show your followers that Spiceworks is where “everything IT” happens!


Extend What You Can Do with New Plugins

Want to get even more functionality (& fun!) out of Spiceworks?
Grab one of the many plugins that Spiceworks users and partners alike
have created to extend the value you get from Spiceworks.

Manage Requests On-the-Go with “Tickets Anywhere”

Wish you could work on your tickets while you’re out to lunch? Now you
can with "Tickets Anywhere!"
  • Work tickets from a mobile device as though you were
    sitting at your desk
  • Send an email to your help desk - handy hashmark
    commands let you create, respond, reassign, classify and close tickets


Look cool?  Then get Spiceworks here:

Spiceworks

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